FOLO GROUP
HE / EN Talk to us
FOLO GROUP

Talk to us

One number and one WhatsApp thread cover all three businesses. Say which one you are writing about in your first message — marketing, hair brands, or sourcing from China — and it reaches the right person without being passed around.

Answering hours — Sunday to Thursday, 08:30–19:30 Israel time (UTC+2, UTC+3 in summer). Friday and Saturday are the Israeli weekend. A message that arrives outside those hours is answered on the next business day.

There is no street address for visitors: the work is run remotely and meetings are arranged in advance. We do not publish an email address — the only one that exists today is a personal account, and it is not a suitable destination for business or privacy requests.

MissingA business email address on the company’s own domain. Until one exists, phone and WhatsApp are the only published channels.
01What to include, by business
  • FOLO ADS — marketing — what you sell, to whom, what is running today and what is not working in it. A link to the site or the page helps. The first step is a scoping call of about half an hour; it ends with what we would do and what it needs from you, including the cases where the answer is not to start now.
  • HAIR & CO — distribution — who you are and which market, how your distribution works today, whether you sell to salons, to retail or both, and the quantity you are considering for a first order. The distributors page says what we supply and what we ask for.
  • CIN.IL — sourcing — what the product is and what stage you are at: an idea, a sketch or a spec, a sample in hand, a supplier you want checked, or an import that is already running. The first call is a 30–45 minute introduction at no cost, and it is not where factories get found or Chinese quotes get issued.
02Existing clients

Day-to-day requests, a campaign change, a site fix or a question about a report go through your regular contact, or to WhatsApp if you are not sure who that is. A fault that is stopping sales should say so in the message — it jumps the queue.

03Privacy, briefly

What you send is stored as an enquiry and used to get back to you. We do not pass it to a third party for marketing. The privacy policy has the detail.

NoteThe Hebrew pages carry structured enquiry forms for each business. They have not been rewritten in English, so this page deliberately offers the direct channels instead of a form with Hebrew labels. Which of the two to build for English is a decision for Ofir — see BEFORE_LAUNCH_HE.md.